Privacy Policy
Last updated: 1 July 2026
Avanya Fresh (“Avanya Fresh”, “we”, “us”) operates the website avanyafresh.com and the Avanya Fresh ordering app, through which we sell and deliver dairy products in Indore, India. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
- Contact & delivery details — your name, phone number, and delivery address, so we can set up and deliver your subscription.
- Order & subscription data — the products you choose, delivery schedule, skips/pauses, and order history.
- Payment information — handled by our third-party payment processor; we do not store full card or bank details on our systems.
- Usage & device data — basic, largely aggregate analytics (pages viewed, actions taken, device type) used to operate and improve the service.
How we use your information
- To fulfil and deliver your dairy subscription and one-time orders.
- To manage your account, billing, and delivery schedule.
- To contact you about your orders, deliveries, and service updates.
- To improve our products, delivery, and overall experience.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate — such as delivery personnel and our payment processor — and only to the extent needed to provide the service, or where required by law.
Cookies & analytics
We use cookies and a privacy-focused analytics tool (PostHog) to understand, in aggregate, how the site and app are used. We do not use this data to build advertising profiles.
Data retention & your rights
We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. You may request access to, correction of, or deletion of your personal data at any time by emailing us. On account deletion, we remove your personal data except where we must retain records by law.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.
Children
Our service is intended for adults placing household dairy orders and is not directed to children under 18.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
Contact us
Questions or requests about your privacy? Email us at avanyafresh@gmail.com.
Avanya Fresh · Indore, India.